Delivery

Delivery Times:

We keep very few items in stock. Our furniture is made-to-order, and delivered using specialist furniture couriers.

Our current delivery time estimates are:

Item	Delivery time
Large items (desks, dining tables, etc.)	4-6 weeks
Smaller items (bar stools, wall shelves)	2-3 weeks
Custom items (fully custom dimensions)	4-6 weeks

The above are estimates. If you are desperate for your items, or have a deadline to meet (e.g. moving into a new office?) let us know prior to ordering... we can usually sort something out!

Delivery Costs:

We try to keep our delivery structure simple:

Small items (i.e. wall shelves) = £3
Medium items (i.e. low stools, high stools) = £10
Large items (i.e. desks, tables, benches) = £39

The prices above apply whether you are buying one item or several.

Examples:

You buy 3x wall shelves. Delivery cost = £3

You buy 3x wall shelves & 2x bar stools. Delivery cost = £10

You buy 3x wall shelves, 2x bar stools and 2x tables. Delivery cost = £39

Prices above only apply to mainland UK, not remote locations. We reserve the right to charge more if you live in a remote location e.g. Highlands or Islands; we will notify you in advance and give you option to cancel order.

Delivery Process:

Smaller items (wall shelves):

Made to order
Delivered using a standard courier, e.g. Parcelforce or DPD
Can deliver to the UK and Europe
If you are not at home when they call they will leave a note telling you how to receive the parcel, e.g. when they'll try again, if you can pick it up from a neighbour, or re-schedule delivery

Larger items (desks, tables, benches, side tables, etc.):

Made to order, dispatched within the timescale at the top of this page
They’ll contact you to arrange a suitable 3-hour window for delivery, and on the day of delivery will give you a courtesy call about 30 minutes before they arrive
If delivery is to a location where parking/stopping is restricted, illegal, or difficult please make the necessary arrangements and inform the courier company when they get in touch with you
Make sure you've confirmed that you can get the furniture into your home prior to ordering... measure doorways, consider awkward corners, radiators etc.. especially if you're ordering a large item like a dining table!

Returns / Exchanges

If you have a change of heart you can cancel your order before it is collected from our workshop by our courier and you will be given a full refund. Please note that this is not applicable to custom orders (e.g. shelves, or furniture which you have asked us to make in a non-standard size or finish).

We accept returns on our standard items - we will refund the price you paid minus the delivery charge. You will receive your refund when we receive the goods from the courier - this can be up to a 10 days after the courier collects the goods from your address.

See our full Terms and Conditions for more details