Delivery


Delivery Times:

We keep very few items in stock. Our furniture is made-to-order, and delivered using specialist furniture couriers. 

Our current delivery time estimates are:

Item Delivery time
 Large items (desks, dining tables, etc.) 4-6 weeks
Smaller items (bar stools, wall shelves) 2-3 weeks
Custom items (fully custom dimensions) 4-6 weeks

 The above are estimates. If you are desperate for your items, or have a deadline to meet (e.g. moving into a new office?) let us know prior to ordering... we can usually sort something out!

Contact us if you require a more accurate estimate

Delivery Costs:

We try to keep our delivery structure simple:

Small items (i.e. wall shelves) = £3
Medium items (i.e. low stools, high stools) = £10
Large items (i.e. desks, tables, benches) = £39

The prices above apply whether you are buying one item or several.

Examples:

You buy 3x wall shelves. Delivery cost = £3

You buy 3x wall shelves & 2x bar stools. Delivery cost = £10

You buy 3x wall shelves, 2x bar stools and 2x tables. Delivery cost = £39

Prices above only apply to mainland UK, not remote locations. We reserve the right to charge more if you live in a remote location e.g. Highlands or Islands; we will notify you in advance and give you option to cancel order.

 

Delivery Process:


Smaller items (wall shelves):

  • Made to order
  • Delivered using a standard courier, e.g. Parcelforce or DPD
  • Can deliver to the UK and Europe
  • If you are not at home when they call they will leave a note telling you how to receive the parcel, e.g. when they'll try again, if you can pick it up from a neighbour, or re-schedule delivery

 

Larger items (desks, tables, benches, side tables, etc.):
  • Made to order, dispatched within the timescale at the top of this page
  • They’ll contact you to arrange a suitable 3-hour window for delivery, and on the day of delivery will give you a courtesy call about 30 minutes before they arrive
  • If delivery is to a location where parking/stopping is restricted, illegal, or difficult please make the necessary arrangements and inform the courier company when they get in touch with you
  • Make sure you've confirmed that you can get the furniture into your home prior to ordering... measure doorways, consider awkward corners, radiators etc.. especially if you're ordering a large item like a dining table!

 

Returns / Exchanges

If you have a change of heart you can cancel your order before it is collected from our workshop by our courier and you will be given a full refund. Please note that this is not applicable to custom orders (e.g. shelves, or furniture which you have asked us to make in a non-standard size or finish).

We accept returns on our standard items - we will refund the price you paid minus the delivery charge. You will receive your refund when we receive the goods from the courier - this can be up to a 10 days after the courier collects the goods from your address.

See our full Terms and Conditions for more details